Case Study

Astral Designs

Astral shoes and life jackets are inspired by Nature and created in the least toxic, lowest impact ways possible.
Customer Logo Astral 1000x1000 01


Astral is a growing manufacturer of technical outdoor products with deep roots in the paddling and outdoor community.


Asheville, North Carolina


Apparel, Fashion and Accessories


About The Project

When we met Astral Designs, a company committed to building the best performing products for wilderness athletes, they were in need to integrate and automate their Order, Fulfillment and Returns process.

Having started their business in 2002, they found that with the growth of the business came the need of synchronization between their platforms.

At Hairball, we worked together to understand their uniqueness, and in combination with our expert recommendation, we made sure that the integration was personalized to their business requirements.

Customer Feedback

“Hairball’s team was responsive and accountable throughout my exchanges with them. We worked on an accelerated timeline and were faced with challenges due to previous errors on my part. The team rolled with the punches and offered solutions while keeping me out of the weeds. Hairball even collaborated well with a web designer that we contracted for our website build. If I could do it all over again, I definitely would choose Hairball again!”

James Trombley

Operations Manager, Astral Designs

Notable Features

Loop Returns

Sync Return Authorizations, Cash Refunds and Return Authorization Cancellations between Loop Returns and NetSuite.

Matrix Item Product Imports

Astral took advantage of the Native Matrix Item flow, to create and update products from NetSuite to Shopify.

Hairball Netsuite Ecosystem V1

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