About Under Your Skin
Under Your Skin is a growing Health and Beauty brand focused on high quality skincare that blends science, sustainability, and clean ingredients. As a small but ambitious company, the brand has been rapidly expanding its digital presence and international reach through Shopify. To support long term growth and operational efficiency, Under Your Skin needed a more reliable way to connect Shopify with NetSuite.
Website
Industry
Health & Wellness
Integrations
The Challenge
As the brand grew into new markets, its existing workflows around order management, payments, and financial reconciliation began to slow down operations. Managing multiple currencies across different Shopify markets created added complexity for reporting and accounting inside NetSuite. Payout data also needed to be customized so the finance team could track revenue and settlements with better accuracy.
Under Your Skin recognized that manual tasks were introducing unnecessary friction, and they wanted a unified integration that would support their expansion without adding extra tools or administrative work.
Key Issues
Before working with Hairball, Under Your Skin faced several operational challenges that limited efficiency:
- Difficulty syncing multiple markets from Shopify
- Inconsistent handling of multi-currency orders
- Manual reconciliation of payouts
- A lack of real time visibility between Shopify and NetSuite
- A need for a scalable integration that could support international growth
These issues created delays for the operations and finance teams, especially as the brand expanded.
The Solution
Hairball designed and deployed a streamlined integration between Shopify and NetSuite that addressed every core challenge. Our team configured Shopify Markets so Under Your Skin could operate globally while maintaining data integrity across regions. Multi-currency support ensures accurate order, tax, and payment records inside NetSuite.
We also introduced custom payout logic, giving the finance team a more reliable view of revenue, fees, and settlement timelines. The entire solution was designed to be scalable, easy to maintain, and aligned with the brand’s long term expansion plans.
The Results
With Hairball’s Shopify and NetSuite integration, Under Your Skin unlocked a smoother, more scalable operational foundation. Order data now flows automatically. The finance team can rely on consistent multi-currency records. Market-specific setups in Shopify are reflected correctly in NetSuite. Custom payout handling ensures that financial reporting is clean, trustworthy, and ready for growth.
This improved accuracy has reduced manual work, created real time visibility, and allowed the team to focus on customer experience instead of troubleshooting data issues.
Want to simplify your workflows and grow faster? Talk to our team about building a smarter Shopify and NetSuite integration.
