About
Astral is a growing manufacturer of technical outdoor products with deep roots in the paddling and outdoor community.
Headquarters
Asheville, North Carolina
Web Store
Industry
Apparel, Fashion and Accessories
Integrations
About The Project
When we met Astral Designs, a company committed to building the best performing products for wilderness athletes, they were in need to integrate and automate their Order, Fulfillment and Returns process.
Having started their business in 2002, they found that with the growth of the business came the need of synchronization between their platforms.
At Hairball, we worked together to understand their uniqueness, and in combination with our expert recommendation, we made sure that the integration was personalized to their business requirements.
Customer Feedback
“Hairball’s team was responsive and accountable throughout my exchanges with them. We worked on an accelerated timeline and were faced with challenges due to previous errors on my part. The team rolled with the punches and offered solutions while keeping me out of the weeds. Hairball even collaborated well with a web designer that we contracted for our website build. If I could do it all over again, I definitely would choose Hairball again!”
James Trombley
Operations Manager, Astral Designs
Notable Features
Loop Returns
Sync Return Authorizations, Cash Refunds and Return Authorization Cancellations between Loop Returns and NetSuite.
Matrix Item Product Imports
Astral took advantage of the Native Matrix Item flow, to create and update products from NetSuite to Shopify.