NetSuite recently made a huge announcement in the world of AI with the release of the NetSuite AI Connector service. This launch marks a major step forward for ERP users, providing a standardized way to connect NetSuite to large language model (LLM) agents through the Model Context Protocol (MCP).

At Hairball, we’re excited about what this means for product-based companies. We believe MCP will become the “USB-C for AI”—a universal, secure standard for connecting enterprise systems with intelligent agents. That’s why we’re introducing the NetSuite MCP Connector for Claude Implementation Package—designed to help you take advantage of this innovation right away.

What is the NetSuite AI Connector Service?

NetSuite’s AI Connector leverages the Model Context Protocol (MCP), an emerging open standard that allows AI agents to discover, query, and execute operations on enterprise systems. Instead of building custom connectors for every use case, MCP provides a structured interface—making it easier to integrate NetSuite with any MCP-aware AI model.

For businesses, this means:

  • Real-time insights: Query live NetSuite data instead of relying on stale reports.
  • Smarter automation: Have AI agents execute transactions like creating invoices, updating records, or monitoring exceptions.
  • Secure, role-based access: Governance and permissions remain intact, with full audit control.
  • Model-agnostic flexibility: Once MCP is in place, you can use Claude, GPT, or any LLM agent that supports the protocol.

In short, NetSuite’s Connector service opens the door to AI workflows that feel less like “dashboards” and more like having a virtual business analyst on demand.

The Hairball Advantage: MCP Connector for Claude

To help our customers capitalize on this breakthrough, we’ve built the NetSuite MCP Connector for Claude Implementation Package.

For $750, the package includes:

  • Connector setup & configuration: we handle the integration end-to-end.
  • Seamless NetSuite Claude connection, using NetSuite’s MCP service.
  • Secure configuration & permissions aligned with your governance model.
  • Two training sessions to ensure your team gets immediate value.

Requirements: an active Claude.ai account (pro plan).

What Can You Do With It?

Once connected, Claude becomes a powerful assistant for your ERP and CRM processes. Your team can ask questions like:

Instead of pulling static reports or clicking through dashboards, your team can have natural conversations with your ERP—freeing up time for higher-value work.

Finance & Accounting

  • “What is our current accounts receivable balance by aging bucket?”
  • “Show me the top 10 customers with overdue invoices over $10,000.”

Inventory & Supply Chain

  • “Which items are below reorder point and need replenishment this week?”
  • “What are the top 5 slowest moving SKUs in the last 90 days?”

Sales & CRM

  • “Show me pipeline opportunities closing this month by sales rep.”
  • “Who are our top 5 customers by revenue in the last 12 months?”

Operations & Performance

  • “Highlight orders stuck in fulfillment for more than 3 days.”
  • “What’s our order-to-cash cycle time average for the past 6 months?”

Instead of pulling static reports or clicking through dashboards, your team can have natural conversations with your ERP—freeing up time for higher-value work.

Why Partner with Hairball?

Hairball has deep expertise in NetSuite, Celigo, and enterprise automation. We’ve helped over 450 customers scale their business processes, and with our 2025 focus on Client Success as the #1 Priority, we’re committed to ensuring our customers don’t just integrate—they thrive.

By working with us, you’ll benefit from:

  • Proven integration expertise (SuiteScript, RESTlets, SuiteTalk).
  • Experience bridging ERP with modern AI and automation platforms.
  • A focus on scalability, governance, and long-term client success.

Get Started Today

AI in ERP is no longer just a vision—it’s here. With the NetSuite AI Connector and Hairball’s MCP Connector for Claude package, you can start transforming how your teams interact with NetSuite.

Contact us today to schedule your implementation and start unlocking AI-powered workflows in NetSuite.

Do you want me to also design a visual diagram for the blog post (showing NetSuite MCP Claude.ai flow), so the concept is easier to grasp for customers?